Your Frequently Asked Questions - Answered here!
Q: Where can I see your dresses ?
A: At this time our dresses are offered exclusively online - check our Blog often to see if we will showcasing our line in a city near you!
Q: Do you have a catalog?
A: Our website is our catalog. You can see our current styles here.
Q: Can I order fabric samples?
A: Click here you can choose up to 3 complementary swatches or Ask Ali B about our custom color service!
Q: Are your dresses made in the U.S.A?
A: Yes! We pride ourselves on our American Made quality…
Q: How soon should we place our order?
A: It is asked that you place your order using these guidelines:
12 Weeks in advance of the need by date to avoid the rush fee per dress.
10-12 weeks in advance will result in a rush fee of $25 per dress
5-9 weeks in advance will result in a rush fee of $35 per dress
4 weeks and under will result in a rush fee of $65 per dress
Q: What is the schedule for handling our orders and charging
A: Only orders, which are, complete and paid in full will be processed.
Q: How do we place our order(s)?
A: Click here to go to our Online Ordering Info Page for complete step by step instructions!
Q: Can we order over the phone?
A: Due to the custom and specific nature of these orders we are unable to take any orders via phone. We ask that orders are placed online by the client to ensure accuracy. All orders must be submitted using our order online process. Any and all questions, comments and concerns will be addressed within 72 hrs via e‐mail.
Q: Should the bridesmaids order together or separately?
A: The bride should email us at inquiries@alibmaids.com to discuss your bridal party needs prior to
placing any order. We will ask you for a list of names so we can keep track of orders coming
in via our online ordering function. Ali B Maids will not begin production until all bridal party
members orders are accounted for to ensure dye lot consistency.
Q: Why do you have to wait until all completed order forms are received before we are given a ready date?
A: In order to ensure the dye lot is consistent for each bridal party, it is important to ensure all orders are processed at the same time. If an order is submitted separately from the others, there is no guarantee the dye lots will be the same resulting in varying hues.
Q: We are outside the US, can we order from you?
A: Yes, however the shipping charges will be on a per order basis. Our international clients will be separately invoiced for additional international shipping rates based on location. International Shipping Rate Quotes are estimated upon request and any additional Duty/VAT Taxes/Fees are the responsibility of the client.
Q: Are your dresses lined?
A: Yes, Al iB Maids gowns are fully lined and boned for shape and to provide a better fit.
Q: Why should I buy an Ali B Maids Gown?
A: Ali B Maids are constructed with the finest imported fabrics while maintaining unsurpassed American made quality. Because we are only available online, we can offer you this premium quality at a very competitive price point. Ali B Maids affords you the opportunity to customize your bridesmaids dress. After all! our unique styling and unparalleled, fashion forward designs are nothing less than fabulous!
Q: How do you ensure dye-lot matching within my bridal party?
A: We ask that the Bride provides Ali B Maids with a list of names we should expect orders
from within a reasonable timeframe. We will not process the order until the entire bridal
party has placed their order via our online ordering function. Please visit our Ordering page
for a complete, step by step guide to ordering your dress on Ali B Maids.com.
Q: Do you handle alterations or design modifications to the dresses?
A: No, we do not offer alteration services. However, we offer customized services such as 6
additional inches to add length, custom colors, custom sizing and custom accessories for an
added fee. Email your questions to inquiries@alibmaids.com
Q: Can the sash be ordered in a different color from the dress?
A: Yes, always and at no extra charge, provided it is the same fabric. Adding a sash that is a different fabric can only be done as an extra sash order per dress.
Q: What are your ironing instructions?
A: As far as eliminating the wrinkles goes, the safest way is ironing with a medium or high setting, preferably with a clean, thin cloth between the iron and the dress and no steam. Professional dry cleaners accustomed to dealing with silk may be able to steam them with their specialized equipment if done properly. The reason we want people to be careful about steam is that many home irons tend to spit out water in droplets unevenly and that sometimes can stain.
Q: Can I order extra fabric from Ali B Maids?
A: We do offer our fabrics to those who are already ordering dresses from us. Our Dupioni Silk is 56”/57" wide and is offered at $60 per yard, the Shangtung (Chiffon) is $45 per yard and most often 59”/60" wide. Lining will be offered at $10 per yard. One (1) yard is the smallest quantity that can be ordered. Any additional fabric should be ordered at the time of initial order to ensure dye-lot matching. Click here to order from our Fabric by the Yard Page.
Q: How should I choose the most appropriate size?
A: First of all it is very important for all the bridesmaids to visit our size and measurement page for more details and to refer to our specific size charts. They should all have their accurate bust, waist and hip measurements taken, we suggest they stop by a local dry cleaner, where they are
usually happy to assist them if they are not sure about their measurements. Then they
should pay close attention to our size chart to choose the size (rather than ordering their
usual dress size) because different dress labels may size differently. Our sizes run very true
to our size chart. We are always happy to help with sizing or any other questions anyone
may have. E‐mail us at inquiries@alibmaids.com
Q: I changed my mind about the size I ordered; can I exchange it for another size?
A: We do not carry any dresses off the rack. All the fabric is ordered and dresses made to the particulars of your order. If the dress is a bit too large, it can usually be altered without too much effort. We do ship only standard sizes so minor alterations are sometimes needed, but the dress would not be unwearable - merely in need of alteration. So we do not accept returns.
Q: Can I get a dress in a different length than what you offer?
A: One way to achieve a length outside of what we provide is to get the full-length version of the dress (see our price list for full length prices for all styles) and have it hemmed to the desired length (For instance if you desire something like mid-calf or tea-length). One other option is to order an extra 6" also for an additional fee. What you are looking for should be achievable with the assistance of a seamstress or tailor of your choice.
Q: What about pregnant bridesmaids?
A: At this time we do not offer a maternity style however, we suggest style ABM-709 and add the additional 6” of fabric, take the dress to your tailor or seamstress... It would be necessary to place an order along with everyone else to ensure the same dye lot so the dresses match (or a rush order could be placed much closer to wedding but then there are possible dye-lot matching considerations). There is only one measurement that would need to be estimated for a maternity bridesmaid dress and that is the bust measurement. The dress will accommodate variations in the other measurements. Our suggestion for estimating her bust size at the end of her pregnancy is to order up 2 sizes from her pre-pregnancy size, it is always better to size the dress down than to let out seams. Minor alterations should be expected to achieve a perfect fit. For those that have already had their baby but may not be back to normal size-wise -our suggestion is to order any of our empire waisted dress styles (ABM-709…). They are more generously fitted at the waist and work well with the bust at that stage.
Q: Can our wedding picture be added to Ali B Maid's online Wedding Album? How?
A: It would be our honor to have your wedding picture featured on our
website, please submit your jpeg photo by sending it to inquiries@alibmaids.com. Check
back soon and click on our “Sites We Love” tab to see your photo prominently displayed! All
names and locations will not be posted with your photo’s.
Q: Do you offer Jr. Bridesmaids Dresses?
A: At this time we do not offer this option however, we would be only to happy to sell fabric that can be used to make a gown that will compliment your bridal party.
Q: What happens if I want to see the dress in person?
A: We have taken this question to heart and incorporated a program designed just for you! Our exclusive “See-It-For-Yourself Program” is an opportunity for you to see our dresses in the comfort of your own home. Click here to get more information and to “See-It-For-Yourself Program |
